Small Employer Guide to California Family Rights Act (CFRA)

A comprehensive resource to help employers navigate the complexities of CFRA compliance as of January 1, 2021, including determining employee eligibility, meeting time-sensitive obligations and managing leave.

Considerations When Billing for an Associate

Overview of the payment arrangements to consider once an Associate begins providing treatment in a dental practice. 

Vaccine Promotion: Resources for dental teams

Resources to educate patients and the public about the safety and effectiveness of vaccines and to offer vaccination for influenza and COVID–19. Included are flyers, talking points to address vaccine hesitancy, social media posts and sample language for promoting in-office vaccinations.

Considerations When Hiring an Associate Checklist

Contains a list of legally required forms, regulatory and billing considerations as you prepare for your new associate.

Steps to Comply with the No Surprises Act

Information regarding the requirements to comply with the No Surprises Act which became effective January 1st, 2022.  The No Surprises Act is an effort to protect individuals and provide transparency related to health care costs. Instructions as well as samples of the required notification and the Good Faith Estimate are included.

 

Recruiting and Hiring Checklist

Checklist of recommended steps when recruiting and hiring new employees.

Understanding Coordination of Benefits

Understanding plan policies for coordinating payment of benefits when enrollees or policyholders have more than one dental benefit policy. Explanation of CA law pertaining to coordination of benefits.

Conducting Performance Evaluations

Provides best practice preparation and checklists for conducting performance evaluations. Includes sample form to document an evaluation of an employee's performance.

New Hire Dental Assistant Training Schedule

Recommended weekly training plan and tasks. Record patient chart numbers, discussion notes and signatures to document completion of all tasks.

Dental Assistant Interview Questions

Sample questions and note taking material for use during an interview with a potential Dental Assistant candidate. 

Weekly Trainer/Doctor Notes - Instructions

Trainer/Doctor Notes allow the trainer and doctor to make confidential notes regarding progress and prepare for weekly progress discussion with trainee.

Application for Employment

California-specific application to help evaluate a candidate’s experience and skills, and information on obtaining authorization for reference checks. 

Non-Exempt Dental Assistant Offer Letter

CDA recommends the use of an offer letter in conjunction with a verbal offer of employment.

Dental Assistant Pre-Hire Assessment

Questions the practice owner should consider before hiring a new dental assistant for on-the-job and online training. 

Non-Exempt Dental Assistant Job Offer Letter

CDA recommends the use of a job offer letter in conjunction with a verbal offer of employment.

Sales and Use Tax

An overview of the sales and use tax dental practices are required to collect and pay.

Use Caution with Patient Referral, Loyalty Programs

Recommendations for dentists participating in patient loyalty programs; to ensure compliance with legal guidelines and CDA ethical standards.

Movie and Music Licenses Q&A

U.S. copyright laws allow owners of movies, television shows, and music to collect performance license fees from individuals and entities, such as dental practices, for public performances of the movies, television shows, and music.

Who's That Inspector?

Information to help manage situations where individuals present at a dental practice to conduct an inspection. 

Disinfecting the Operatory

 Follow these step-by-step instructions for cleaning, disinfecting the operatory.

Operatory Disinfection: At-a-Glance

Display this poster in the operatory for quick reference on effective operatory disinfection. 

Oral Health Care Delivery in Long-Term Care and Skilled Nursing Facilities

A summary of state and federal requirements for providing oral health care in long-term care and skilled nursing facilities.

In-Office Vaccine Administration Resources

Below are resources and start-up guides developed to help vaccine providers begin ordering and administering vaccines to patients.

Surface Disinfectants and Waterline Cleaners

Surface disinfectants and waterline cleaners used and sold in the state must be registered with the state Department of Pesticide Regulation.

Sample Employment Interview Questions

For use when interviewing candidates. Save and file this form and all other information collected during the candidate selection process to avoid allegations of discrimination.

CDA Business Associate Agreement

An agreement that needs to be read and signed by the dentist when CDA will be handling Protected Health Information obtained from the dentist as we advocated on their behalf with dental benefit plans.  

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